Program of Study

Administrative Assistant
30-week program/900 hours

Summary

Secretaries and administrative assistants
Secretaries and administrative assistants support an office by performing clerical functions.
Quick Facts: Secretaries and Administrative Assistants
2013 Median Pay  $38,260 per year
$17.77 per hour
Number of Jobs, 2013  206,410
Job Outlook, 2010-20  12% (About as fast as average)
Employment Change, 2010-20  492,900

Administrative Assistant Description

Administrative Assistants today perform fewer clerical tasks and are increasingly taking on the of information and communication managers. As the reliance on technology continues to expand, the role of the Administrative Assistant has greatly evolved.  Positions can even be found as a virtual assistant!

Administrative Assistants perform a variety of duties necessary to run an organization efficiently.  They plan and schedule meetings and appointments, organize and maintain paper and electronic files; manage projects; handle travel; and disseminate information. They also may create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and documents using desktop publishing software and digital graphics.  Administrative Assistants may also negotiate with vendors, maintain leased equipment, purchase supplies, manage areas such as stockrooms or corporate libraries, and retrieve data from various sources.

  • Maintain paper and electronic filing systems for records and messages
  •     Route and distribute incoming mail and email
  •     Answer routine letters and email
  •     Reply and attach files to incoming messages
  •     Correct spelling and grammar to ensure accuracy
  •     Operate fax machines, videoconferencing and phone systems, and       other office equipment
  •     Use computers for spreadsheet, word processing, database                   management, and other applications
  •     Complete forms in accordance with company procedures

Job Outlook

Overall employment of secretaries and administrative assistants is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Employment growth, however, will differ by occupational specialty.

Employment Opportunities:

  • Customer Service Technician
  • Receptionist
  • Administrative Assistant
  • Office Technician
  • Secretary

Pay

The median annual wage for secretaries and administrative assistants was $38,260 in May 2013. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $21,730, and the top 10 percent earned more than $55,960.

The median annual wages for different types of secretaries and administrative assistants in May 2010 were the following:

    $43,520 for executive secretaries
    $41,500 for legal secretaries
    $30,530 for medical secretaries
    $30,830 for secretaries, except legal, medical, and executive

Although secretaries and administrative assistants work in nearly every industry, many are concentrated in schools, hospitals, government agencies, and legal and medical offices. Most work full time in comfortable office settings.

Classes included in the training program:

  • Introduction to Computers
  • Business Communications
  • Microsoft Word 2010
  • Ten key
  • Proofreading
  • Microsoft Excel 2010
  • Transcription
  • Customer Service
  • Microsoft PowerPoint & Publisher 2010

CAJ Gainful Employment Data:

  • Graduation Rate for Completers:  75%
  •  Placement Rate for Completers:  71%

Required Orientation & Assessment

  • Every Wednesday 8:15 a.m. - 11:00 a.m. in the Multi-Purpose Room.
  • Please bring your government issued picture ID (i.e. Driver’s License, DMV ID card, etc).
  • NO CHILDREN PLEASE.

Commands